When computers go down it can affect your ability to complete certain tasks. This is especially damaging for businesses that rely on computers to communicate with potential and existing clients and to complete a number of business processes. Remote computer support provides IT assistance right to your computer via the Internet.
How it Works
When you enlist the help of an experienced remote computer support provider, the process begins with the installation of special software on your computer. This software serves as a gateway enabling the support team to remotely access your device when needed. A quality provider will not access your system without your permission. They use special software that only grants access when you provide it.
Computer Repair by Marcus uses Team Viewer to provide remote computer support to our clients. Once downloaded, you will provide us with a unique password through Team Viewer. This password changes every time someone requires access. This helps ensure our team members cannot gain access when not granted permission by each individual user.
Benefits of Remote Support
Remote support is less expensive than other types of computer maintenance and support. It’s also more convenient than having to make time for someone to come to your home. One of the biggest benefits of remote computer support is that you only pay for what you need. This is especially beneficial to small business owners that choose to not employ a full-time IT staff. Issues are addressed quickly and easily, right before your eyes. This eliminates the need to pay someone for standing around.
Choosing a Remote Computer Support Specialist
There are a few things you should keep in mind when selecting a remote support provider. This person will have access to your computer as well as all of the files stored on it. Make sure you choose a respectable company with years of experience.
Computer Repair by Marcus has helped numerous businesses and individuals through remote support. By providing this service, we are able to work with clients around the globe to solve a number of issues. Please contact us for more information about remote computer support.
