Computer viruses can do a lot of damage. It’s important that you take the necessary steps to protect your computer. Installing quality anti-virus software is a great first step. Unfortunately, nothing is 100% effective. Viruses can still get through even with the highest level of protection.
Computer Repair by Marcus has years of experience dealing with a wide range of viruses and malware. Below, we detail the steps needed to scan and remove viruses from your computer.
Antivirus Software
If you don’t have an antivirus program installed on your computer, now is the time to get one. While you might think that more is better, make sure you only have one antivirus program installed. Having more than one can cause significant problems.
Run a System Scan
Open your antivirus program and begin a system scan. Most programs offer different levels of scans. You’ll want to run the most thorough type, typically called a full system scan. This scan might take several hours to complete but you do not need to remain at your computer while it runs. Refer to the developer’s website for more information about how to complete this step.
If the scan finds no viruses but you are still experiencing problems, you might want to have your computer assessed by an experienced professional.
Review Discovered Threats and Recommended Actions
Your antivirus program will notify you if any threats are found during the scan. It will also provide a recommended course of action for each threat. Make sure you take the action recommended by your antivirus program.
If All Else Fails
If you complete the previous steps and you are still unable to remove the virus or access your files you may need to erase the hard drive and reinstall your operating system and programs. This is why it’s so important to have backups of your files. Without the proper backups all your data could be lost.
At this point, you might want to enlist the help of a qualified professional. Computer Repair by Marcus provides virus removal services to businesses and individuals throughout Southern California. Please contact us for more information about our services.